{"id":23944935,"date":"2024-09-26T11:29:34","date_gmt":"2024-09-26T15:29:34","guid":{"rendered":"https:\/\/eskillzplehnia.com\/?page_id=23944935"},"modified":"2026-05-19T14:55:59","modified_gmt":"2026-05-19T18:55:59","slug":"outsourced-managed-services","status":"publish","type":"page","link":"https:\/\/eskillzplehnia.com\/en\/what-we-do\/outsourced-managed-services\/","title":{"rendered":"Outsourced\/Managed Services"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F5F5F5&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;custom&#8221; background_image_height=&#8221;150px&#8221; background_position=&#8221;bottom_left&#8221; custom_margin=&#8221;||||true|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;20px||80px||false|false&#8221; custom_padding_phone=&#8221;20px||80px||false|false&#8221; 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locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22body_text_color%22%93,%22gcid-d02d3c82-bf80-479d-b3cc-d650c30cabac%22:%91%22header_text_color%22,%22icon_color%22%93,%22gcid-067d64cc-60be-492e-b0ec-646cd68abd87%22:%91%22image_icon_background_color%22%93}&#8221;]<\/p>\n<p>HR and Learning teams are often tied up with repetitive platform tasks, leaving less time to support their people and programmes. <\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb image_icon_background_color=&#8221;gcid-067d64cc-60be-492e-b0ec-646cd68abd87&#8243; image=&#8221;https:\/\/eskillzplehnia.com\/wp-content\/uploads\/2024\/10\/eSkillz-Modular-Icons-RGB-General-Clock.svg&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;90px&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;gcid-d02d3c82-bf80-479d-b3cc-d650c30cabac&#8221; header_font_size=&#8221;16px&#8221; body_text_color=&#8221;gcid-body-color&#8221; image_icon_custom_margin=&#8221;|20px|||false|false&#8221; image_icon_custom_padding=&#8221;||||false|false&#8221; custom_margin=&#8221;||35px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-body-color%22:%91%22body_text_color%22%93,%22gcid-d02d3c82-bf80-479d-b3cc-d650c30cabac%22:%91%22header_text_color%22,%22icon_color%22%93,%22gcid-067d64cc-60be-492e-b0ec-646cd68abd87%22:%91%22image_icon_background_color%22%93}&#8221;]<\/p>\n<p>Without the right support, routine platform work can limit your ability to focus on strategic goals. eSkillz Plehnia\u2019s Outsourced \/ Managed Services free your teams to strengthen expertise and deliver greater impact. <\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; 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locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>The hidden expenses of managing a talent platform in-house<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Through years of delivering quality talent management projects with Cornerstone, we have observed a recurring issue. 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ribbon_text_font_size=&#8221;22px&#8221; background_color=&#8221;rgba(67,64,67,0.1)&#8221; background_enable_color=&#8221;on&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; ribbon_text_font_size_tablet=&#8221;20px&#8221; ribbon_text_font_size_phone=&#8221;20px&#8221; ribbon_text_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_ribbon_text=&#8221;on|100px|100px|100px|100px&#8221; global_colors_info=&#8221;{}&#8221; timeline_icon_color__hover=&#8221;#ECEA28&#8243; timeline_icon_color__hover_enabled=&#8221;on|hover&#8221; ribbon_circle_color__hover=&#8221;#85BE00&#8243; ribbon_circle_color__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p>Operational delays and platform issues reduce efficiency and impact organizational performance<\/p>\n<p>[\/dipi_timeline_item][dipi_timeline_item ribbon=&#8221;Underutilised technology&#8221; timeline_icon=&#8221;&#xf1fe;||fa||900&#8243; timeline_icon_color=&#8221;#ECEA28&#8243; ribbon_circle_color=&#8221;#434043&#8243; ribbon_text_bgcolor=&#8221;#434043&#8243; card_padding=&#8221;20px|30px|30px|30px|false|false&#8221; ribbon_text_margin=&#8221;12px||12px||true|false&#8221; ribbon_text_padding=&#8221;2%|25px|2%|25px|true|true&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#434043&#8243; body_font_size=&#8221;18px&#8221; ribbon_text_font=&#8221;|800|||||||&#8221; ribbon_text_text_color=&#8221;#FFFFFF&#8221; ribbon_text_font_size=&#8221;22px&#8221; background_color=&#8221;rgba(67,64,67,0.1)&#8221; background_enable_color=&#8221;on&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; ribbon_text_font_size_tablet=&#8221;20px&#8221; ribbon_text_font_size_phone=&#8221;20px&#8221; ribbon_text_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_ribbon_text=&#8221;on|100px|100px|100px|100px&#8221; global_colors_info=&#8221;{}&#8221; timeline_icon_color__hover=&#8221;#ECEA28&#8243; timeline_icon_color__hover_enabled=&#8221;on|hover&#8221; ribbon_circle_color__hover=&#8221;#85BE00&#8243; ribbon_circle_color__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p>Without dedicated expertise, talent management platforms are underutilised and organizations see limited return on investment<\/p>\n<p>[\/dipi_timeline_item][dipi_timeline_item ribbon=&#8221;Frustrated users&#8221; timeline_icon=&#8221;&#xf556;||fa||900&#8243; timeline_icon_color=&#8221;#ECEA28&#8243; ribbon_circle_color=&#8221;#434043&#8243; ribbon_text_bgcolor=&#8221;#434043&#8243; card_padding=&#8221;20px|30px|30px|30px|false|false&#8221; ribbon_text_margin=&#8221;12px||12px||true|false&#8221; ribbon_text_padding=&#8221;2%|25px|2%|25px|true|true&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#434043&#8243; body_font_size=&#8221;18px&#8221; ribbon_text_font=&#8221;|800|||||||&#8221; ribbon_text_text_color=&#8221;#FFFFFF&#8221; ribbon_text_font_size=&#8221;22px&#8221; background_color=&#8221;rgba(67,64,67,0.1)&#8221; background_enable_color=&#8221;on&#8221; body_font_size_tablet=&#8221;16px&#8221; body_font_size_phone=&#8221;16px&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; ribbon_text_font_size_tablet=&#8221;20px&#8221; ribbon_text_font_size_phone=&#8221;20px&#8221; ribbon_text_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_ribbon_text=&#8221;on|100px|100px|100px|100px&#8221; global_colors_info=&#8221;{}&#8221; timeline_icon_color__hover=&#8221;#ECEA28&#8243; timeline_icon_color__hover_enabled=&#8221;on|hover&#8221; ribbon_circle_color__hover=&#8221;#85BE00&#8243; ribbon_circle_color__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p>Managing end-user issues internally puts extra pressure on teams and slows response times for platform users<\/p>\n<p>[\/dipi_timeline_item][\/dipi_timeline][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|off&#8221; 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_builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;70px&#8221; custom_padding=&#8221;10px|10px|10px|10px|true|true&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;|600|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_2_font_size_tablet=&#8221;40px&#8221; header_2_font_size_phone=&#8221;30px&#8221; header_2_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Expert management for optimised platform performance<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;20px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>eSkillz Plehnia brings proven expertise in managing Cornerstone and other talent management platforms. By partnering with us, you reduce the burden of daily system tasks and gain the assurance that your platform is fully optimised. The result is higher efficiency, stronger engagement and a team that can concentrate on driving long-term success. <\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/contact-us\/&#8221; button_text=&#8221;Learn how we can help&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; custom_padding=&#8221;25px|35px|25px|35px|true|true&#8221; custom_css_main_element=&#8221;line-height:1.1em !important;||&#8221; global_colors_info=&#8221;{%22gcid-9e192dfa-9698-460f-b522-6b3f30ab25b2%22:%91%22button_bg_color%22,%22button_bg_color%22%93,%22gcid-295508dd-6e65-406e-b619-1cdb1ede3928%22:%91%22button_bg_color__hover%22%93,%22gcid-d02d3c82-bf80-479d-b3cc-d650c30cabac%22:%91%22button_text_color%22,%22button_text_color__hover%22,%22button_text_color%22,%22button_text_color__hover%22%93}&#8221; button_text_color__hover=&#8221;#0a0094&#8243; button_text_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover=&#8221;#85be00&#8243; button_bg_color__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dipi_timeline layout=&#8221;right&#8221; timeline_line_width=&#8221;6px&#8221; timeline_line_color=&#8221;#FFFFFF&#8221; timeline_active_line_width=&#8221;6px&#8221; timeline_active_line_color=&#8221;#ECEA28&#8243; card_arrow_color=&#8221;#FFFFFF&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][dipi_timeline_item ribbon=&#8221;Expert support services&#8221; timeline_icon=&#8221;&#xf0c0;||fa||900&#8243; timeline_icon_color=&#8221;#63CDD4&#8243; ribbon_circle_color=&#8221;#FFFFFF&#8221; timeline_icon_padding=&#8221;15px|13px|15px|13px|false|true&#8221; ribbon_text_bgcolor=&#8221;RGBA(255,255,255,0)&#8221; card_max_width=&#8221;100%&#8221; card_margin=&#8221;|||30px|false|false&#8221; card_padding=&#8221;30px|30px|30px|30px|false|false&#8221; ribbon_text_margin=&#8221;||||false|false&#8221; ribbon_text_padding=&#8221;||||false|false&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#0A0094&#8243; body_font_size=&#8221;18px&#8221; ribbon_text_font=&#8221;|800|||||||&#8221; ribbon_text_text_color=&#8221;#0A0094&#8243; ribbon_text_font_size=&#8221;24px&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; custom_css_free_form=&#8221;.flex-timeline-item {||  display:flex;||  gap: 30px;||}||.flex-timeline-item ul {||  margin: 0 0 0 20px;||}&#8221; global_colors_info=&#8221;{}&#8221; timeline_icon_color__hover_enabled=&#8221;on|hover&#8221; timeline_icon_color__hover=&#8221;#85BE00&#8243; ribbon_circle_color__hover_enabled=&#8221;on|hover&#8221; ribbon_circle_color__hover=&#8221;#ECEA28&#8243;]<\/p>\n<p>Take advantage of our flexible support model that blends practical assistance with strategic guidance, provided by certified consultants who act as part of your organization. From daily administration to platform enhancements and long-term learning goals, our services address essential gaps in capacity and expertise such as:<\/p>\n<div class=\"flex-timeline-item\">\n<div>\n<ul>\n<li>Business process configuration<\/li>\n<li>User data updates<\/li>\n<li>Release management<\/li>\n<li>Course uploads<\/li>\n<\/ul>\n<\/div>\n<div>\n<ul>\n<li>Catalog management<\/li>\n<li>Custom reporting<\/li>\n<li>Troubleshooting<\/li>\n<li>And more!<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/dipi_timeline_item][dipi_timeline_item ribbon=&#8221;24\/7 End-user support&#8221; show_button=&#8221;on&#8221; button_text=&#8221;Learn more&#8221; button_url=&#8221;\/what-we-do\/24-7-end-user-support\/&#8221; timeline_icon=&#8221;&#xf4ad;||fa||900&#8243; timeline_icon_color=&#8221;#63CDD4&#8243; ribbon_circle_color=&#8221;#FFFFFF&#8221; ribbon_text_bgcolor=&#8221;RGBA(255,255,255,0)&#8221; card_max_width=&#8221;100%&#8221; card_margin=&#8221;|||30px|false|false&#8221; card_padding=&#8221;30px|30px|30px|30px|false|false&#8221; ribbon_text_margin=&#8221;||||false|false&#8221; ribbon_text_padding=&#8221;||||false|false&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#0A0094&#8243; body_font_size=&#8221;18px&#8221; ribbon_text_font=&#8221;|800|||||||&#8221; ribbon_text_text_color=&#8221;#0A0094&#8243; ribbon_text_font_size=&#8221;24px&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; timeline_icon_color__hover=&#8221;#85BE00&#8243; timeline_icon_color__hover_enabled=&#8221;on|hover&#8221; ribbon_circle_color__hover=&#8221;#ECEA28&#8243; ribbon_circle_color__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p>We offer 24\/7 support to keep your Cornerstone platform running smoothly for employees, customers and partners. By phone, email or live chat, our experts resolve common issues such as password resets or access challenges and provide guidance on recurring trends.<\/p>\n<p>[\/dipi_timeline_item][dipi_timeline_item ribbon=&#8221;FUNDAE bonus management services&#8221; show_button=&#8221;on&#8221; button_text=&#8221;Learn More&#8221; button_url=&#8221;\/en\/fundae-training-bonus-management\/&#8221; timeline_icon=&#8221;&#xf46c;||fa||900&#8243; timeline_icon_color=&#8221;#63CDD4&#8243; ribbon_circle_color=&#8221;#FFFFFF&#8221; timeline_icon_padding=&#8221;14px|17px|14px|17px|true|true&#8221; ribbon_text_bgcolor=&#8221;RGBA(255,255,255,0)&#8221; card_max_width=&#8221;100%&#8221; card_margin=&#8221;|||30px|false|false&#8221; card_padding=&#8221;30px|30px|30px|30px|false|false&#8221; ribbon_text_margin=&#8221;||||false|false&#8221; ribbon_text_padding=&#8221;||||false|false&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; body_text_color=&#8221;#0A0094&#8243; body_font_size=&#8221;18px&#8221; ribbon_text_font=&#8221;|800|||||||&#8221; ribbon_text_text_color=&#8221;#0A0094&#8243; ribbon_text_font_size=&#8221;24px&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;.flex-timeline-item {||  display:flex;||  gap: 30px;||}||.flex-timeline-item ul {||  margin: 0 0 0 20px;||}&#8221; global_colors_info=&#8221;{}&#8221; timeline_icon_color__hover_enabled=&#8221;on|hover&#8221; timeline_icon_color__hover=&#8221;#85BE00&#8243; ribbon_circle_color__hover_enabled=&#8221;on|hover&#8221; ribbon_circle_color__hover=&#8221;#ECEA28&#8243; sticky_enabled=&#8221;0&#8243;]Simplify the management of your FUNDAE training bonuses with support from experienced consultants who help your organization maximize available training credit while ensuring compliance with current regulations. 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From daily administration to platform enhancements and long-term learning goals, our services address essential gaps in capacity and expertise such as:<\/p>\n<ul>\n<li>Business process configuration<\/li>\n<li>User data updates<\/li>\n<li>Release management<\/li>\n<li>Course uploads<\/li>\n<li>Catalog management<\/li>\n<li>Custom reporting<\/li>\n<li>Troubleshooting<\/li>\n<li>And more!<\/li>\n<\/ul>\n<p>[\/dipi_timeline_item][dipi_timeline_item ribbon=&#8221;24\/7 End-user support&#8221; show_button=&#8221;on&#8221; button_text=&#8221;Learn More&#8221; button_url=&#8221;\/what-we-do\/24-7-end-user-support\/&#8221; timeline_icon=&#8221;&#xf4ad;||fa||900&#8243; timeline_icon_color=&#8221;#63CDD4&#8243; ribbon_circle_color=&#8221;#FFFFFF&#8221; ribbon_text_bgcolor=&#8221;RGBA(255,255,255,0)&#8221; card_max_width=&#8221;100%&#8221; card_margin=&#8221;|||30px|false|false&#8221; card_padding=&#8221;30px|30px|30px|30px|false|false&#8221; ribbon_text_margin=&#8221;||||false|false&#8221; ribbon_text_padding=&#8221;||||false|false&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h1&#8243; body_text_color=&#8221;#0A0094&#8243; body_font_size=&#8221;16px&#8221; ribbon_text_font=&#8221;|800|||||||&#8221; ribbon_text_text_color=&#8221;#0A0094&#8243; ribbon_text_font_size=&#8221;20px&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; timeline_icon_color__hover=&#8221;#85BE00&#8243; timeline_icon_color__hover_enabled=&#8221;on|hover&#8221; ribbon_circle_color__hover=&#8221;#ECEA28&#8243; ribbon_circle_color__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p>We offer 24\/7 support to keep your Cornerstone platform running smoothly for employees, customers and partners. 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With deep expertise across leading meeting platforms, eSkillz Plehnia works with your team to manage the technical details and provide full support for every aspect of your virtual events, including:<\/p>\n<ul>\n<li>Presenter planning &amp; rehearsal<\/li>\n<li>Attendee registration management<\/li>\n<li>Real-time attendee tech support<\/li>\n<li>Platform feature education<\/li>\n<li>Conference room creation &amp; testing<\/li>\n<li>Platform user aids &amp; demos<\/li>\n<li>Event analysis reporting<\/li>\n<\/ul>\n<p>[\/dipi_timeline_item][\/dipi_timeline][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(99,205,212,0.1)&#8221; custom_padding=&#8221;40px||40px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.0&#8243; 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